ECC Co., Ltd. Remote Desktop Platform Renewal Example Renovating an aging remote desktop platform Contributing to the expansion of telecommuting and the avoidance of the three Cs by sales representatives - Nikkei Cross Tech Special

ECC is known for language education such as ECC Foreign Language Institute and ECC Junior. Since its founding in 1962, the company has explored various educational approaches centered on English conversation education for more than half a century, and has continued to develop as a comprehensive and lifelong education institution for a wide range of age groups.

In recent years, in response to the globalization of business, we have expanded language training and online lessons for business people. Respond to "globalization of all generations" according to the needs of the times, such as junior lessons that respond to the younger age of English learning, tutoring classes for English and mathematics through the web, online study abroad, and senior classes that support the enjoyment of old age. proceeding.

"The ECC Group has established a basic philosophy of 'contributing to world peace through language education' and has endeavored to provide a variety of learning opportunities that go beyond language education. ECC's mission is to cultivate people who can 'understand' the world through meaningful learning," says Mikiko Tajima, Manager of ECC's Information Systems Department.

In ECC's Junior Division and Corporate Liaison Division, approximately 400 sales employees at headquarters and nationwide bases conduct their daily work using a remote desktop environment.

"Sales also handles personal information of franchised teachers and students, so we have introduced remote desktop for more than 10 years to strengthen terminal security. Initially, physical remote desktop service We had been operating while increasing the number of servers, but in 2014 we moved to a virtualized environment using VMware vSphere and switched the access method to Windows Server Remote Desktop Service (RDS).” (Mr. Tajima)

Remote desktop services that utilize virtualization infrastructure can be broadly divided into two methods: RDS (Remote Desktop Services) and VDI (Virtual Desktop Infrastructure). RDS is a method in which users share a virtual machine (VM) running on a server. VDI, on the other hand, builds a separate VM for each user.

RDS is one of the remote access provided by Microsoft. Provides session-based virtual desktops for remote access to Windows Server using a proprietary screen transfer protocol. Although individual virtual desktops cannot be customized, compared to VDI, which builds a VM for each user, it is characterized by high migration from existing environments and excellent cost performance.